Shipping Policy

Domestic Shipping

Jurisdiction. (a) The courts of Kalyan, Maharashtra have exclusive jurisdiction to settle any dispute arising out of or in connection with any transaction on sindhipapad.online (including a dispute relating to the existence, validity, or obligation arising out of or in connection with this Agreement) (a “Dispute”).

We currently deliver across India to all metros and certain non-metro cities.

There is a Flat Shipping charge of Rs.79 on all orders.

We have tied up with a reliable logistics partner that ensures reliable delivery of items across cities.

We try our very best to ensure that there are no delays in shipments, but sometimes it's beyond our control.

Since most of the products are Handmade, we allow the vendors to decide on the lead time they require. This time is indicated alongside each product and reflected on the product page (Typically the lead time is 5-7 working days).

The logistics partner gets a notification once the product is ready for dispatch. They will then pick it up from us and deliver it to you between 8 am to 9 pm on all business days between Monday to Saturday.

We ship on all days (Monday to Saturday) except Sundays and public holidays.

If you feel that the packaging of the product is tampered with or damaged at the time of delivery, please refuse to accept delivery of the product and contact us immediately at sindhipapad.online@gmail.com, mentioning your order reference number and a picture of the tampered package. We shall ensure a replacement delivery is made to you at the earliest.

In case there is a delay, please send us an email at sindhipapad.online@gmail.com with your order number.

In the unfortunate scenario that any shipment is misplaced or lost en route, we can either resend the order to you (if the same products are still in stock), or issue a credit note to you. In such a case, we would request you to confirm in writing to us that you have not received the product. However, The Sindhipapad.online's decision in this regard shall be final and binding to you, and you shall not be entitled to raise any claims in that regard.

International Shipping

We currently deliver to USA, UK, and Singapore. We are adding more Cities.

Delivery Charge is Charged per Kg and the minimum Charge is for 5Kgs Slabs as follows:

Please contact us at our email at sindhipapad.online@gmail.com for further details.

We have tied up with a reliable logistics partner that ensures reliable delivery of items across cities.

We try our very best to ensure that there are no delays in shipments, but sometimes it's beyond our control.

We ship on all days (Monday to Saturday) except Sundays and public holidays.

In case there is a delay, please send us an email at sindhipapad.online@gmail.com with your order number.

In the unfortunate scenario that your shipment has been misplaced or lost en route, we can either resend the order to you (if the same products are still in stock), or issue a credit note to you. In such a case, we would request you to confirm in writing to us that you have not received the product. However, The Sindhipapad.online's decision in this regard shall be final and binding to you, and you shall not be entitled to raise any claims in that regard.